Legal
Privacy Policy
Effective Date: January 1, 2025
OutpostAI ("we," "our," or "us") respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect your information when you use our satellite SMS-based AI assistance service.
Summary: We collect only what's necessary to provide the service (your phone number, SMS messages, and payment info). We don't sell your data. We use AI to process your queries and generate responses.
1. Information We Collect
Information You Provide
| Data Type | Purpose |
|---|---|
| Phone number | Account identification and SMS delivery |
| Email address | Account management and notifications |
| Name | Account identification |
| Payment information | Subscription billing (processed by Stripe) |
Information Collected Automatically
| Data Type | Purpose |
|---|---|
| SMS message content | Processing queries and generating responses |
| Timestamps | Service delivery and usage analytics |
| Device/carrier information | SMS routing and delivery optimization |
Location Information
We do not automatically collect GPS or precise location data. If you voluntarily include location information in your SMS queries (such as GPS coordinates or place names), that information is processed to provide relevant responses.
2. How We Use Your Information
We use the information we collect to:
- Provide the Service: Process your SMS queries using AI and deliver responses
- Manage your account: Handle registration, authentication, and billing
- Improve the Service: Analyze usage patterns to enhance AI accuracy and reliability
- Communicate with you: Send service updates, security alerts, and support messages
- Ensure safety and security: Detect and prevent fraud, abuse, and technical issues
3. AI Processing
Your SMS queries are processed using artificial intelligence systems to generate responses. This involves:
- Transmitting your query text to AI processing systems
- Analyzing query content to understand intent and context
- Generating relevant responses based on AI models
We may use anonymized and aggregated query data to improve our AI systems. Individual queries are not used to train AI models without explicit consent.
4. Information Sharing
We do not sell your personal information. We share information only in the following circumstances:
Service Providers
- SMS Gateway Providers: To route and deliver SMS messages
- Payment Processors (Stripe): To process subscription payments
- AI Service Providers: To process queries and generate responses
- Cloud Infrastructure: To host and operate the service
These providers are contractually bound to protect your information and use it only for the services they provide to us.
Legal Requirements
We may disclose information if required by law, legal process, or government request, or to protect the rights, property, or safety of OutpostAI, our users, or others.
5. Data Retention
| Data Type | Retention Period |
|---|---|
| Account information | Duration of account + 30 days after deletion |
| SMS query history | 90 days (for service improvement and support) |
| Payment records | 7 years (legal/tax requirements) |
| Aggregated analytics | Indefinitely (no personal identifiers) |
6. Data Security
We implement appropriate technical and organizational measures to protect your information, including:
- Encryption of data in transit and at rest
- Access controls and authentication
- Regular security assessments
- Employee training on data protection
However, no method of transmission or storage is 100% secure. We cannot guarantee absolute security.
7. Your Rights
Depending on your location, you may have rights regarding your personal information:
- Access: Request a copy of your personal information
- Correction: Request correction of inaccurate information
- Deletion: Request deletion of your personal information
- Export: Request your data in a portable format
- Opt-out: Opt out of certain data processing activities
To exercise these rights, contact us at privacy@outpostai.org.
8. California Privacy Rights (CCPA)
California residents have additional rights under the California Consumer Privacy Act:
- Right to know what personal information is collected
- Right to know whether personal information is sold or disclosed
- Right to opt out of the sale of personal information (we do not sell personal information)
- Right to non-discrimination for exercising privacy rights
9. International Users
OutpostAI is operated from the United States. If you access the Service from outside the US, your information will be transferred to and processed in the United States, which may have different data protection laws than your country.
10. Children's Privacy
The Service is not intended for children under 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.
11. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of material changes via email or through the Service. The "Effective Date" at the top indicates when the policy was last updated.
12. Contact Us
For questions about this Privacy Policy or our privacy practices:
Email: privacy@outpostai.org